Terms and Conditions

Introduction

Welcome to Office Clearance Millbank. These Terms and Conditions govern your use of our office clearance services. By engaging our services, you agree to comply with and be bound by these terms. Please read them carefully before proceeding.

Services Provided

Scope of Services

Our comprehensive office clearance services include:

Removal of office furniture and equipment
Disposal of unwanted documents and sensitive materials
Recycling of electronic waste
Space cleaning and restoration post-clearance
Secure data destruction services

We ensure that all items are handled responsibly and in accordance with local regulations.

Client Responsibilities

Clients must ensure the following:

All items to be cleared are accessible and ready for removal at the agreed time.
Provide accurate information regarding the volume and type of items to be cleared.
Ensure that any sensitive information is identified and handled as per our data protection guidelines.
Secure any necessary permits or access permissions required for the clearance process.

Failure to comply may result in delays or additional charges.

Pricing and Payment Terms

Our pricing structure is transparent and competitive, based on the scope and complexity of the clearance project. Key points include:

Estimates: Provided after an initial assessment of your clearance needs.
Payment Schedule: A deposit is required upon booking, with the balance due upon completion.
We accept various payment methods, including credit cards, bank transfers, and online payments.
Invoices are issued for all services rendered.

Additional services or changes to the scope may incur extra charges, which will be communicated in advance.

Cancellation and Refund Policy

We understand that plans can change. Our cancellation policy includes:

Cancellations made at least 48 hours before the scheduled service date will receive a full refund of any deposits paid.
For cancellations made within 48 hours of the scheduled service, a cancellation fee may apply.
No refunds are available for services already rendered.

Refunds will be processed using the original payment method within 14 business days of the cancellation request.

Liability and Insurance

Office Clearance Millbank ensures that all clearance operations are conducted safely and responsibly. However, our liability is limited in the following ways:

We are not liable for any pre-existing damages to your property or items before clearance.
Clients are encouraged to inform us of any fragile or valuable items beforehand to ensure careful handling.
We carry insurance to cover accidental damages during the clearance process.
Our liability does not extend to indirect or consequential losses.

Clients are advised to review their own insurance policies to cover any additional risks.

Privacy Policy

Your privacy is important to us. Our privacy policy covers:

Collection of personal information necessary for service delivery.
Use of information solely for the purpose of providing and improving our services.
Protection of your data against unauthorized access or disclosure.
Compliance with all relevant data protection laws and regulations.

We do not share your personal information with third parties except as required by law.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Office Clearance Millbank operates. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the local courts.

Changes to Terms and Conditions

We reserve the right to modify these terms at any time. Significant changes will be communicated to clients via email or through our service platform. Continued use of our services after such changes constitutes acceptance of the new terms.

Intellectual Property

All content provided by Office Clearance Millbank, including text, graphics, logos, and images, is the property of our company and is protected by intellectual property laws. Unauthorized use or reproduction of this content is prohibited.

Termination

We may terminate our services immediately without notice if you breach any of these Terms and Conditions. In such cases, any outstanding payments become due immediately, and you may be liable for additional costs incurred as a result of the termination.

Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

Entire Agreement

These terms constitute the entire agreement between you and Office Clearance Millbank regarding the provision of our services, superseding all prior agreements and understandings.

Force Majeure

We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, war, or other unforeseen events that prevent us from fulfilling our services.

Feedback and Complaints

We value your feedback and strive to address any concerns promptly. If you have any complaints about our services, please notify us in writing, and we will work to resolve the issue to your satisfaction.

Assignment

You may not assign or transfer your rights or obligations under these Terms and Conditions without our prior written consent. We may assign our rights and obligations without restriction.

Waiver

Failure by Office Clearance Millbank to enforce any provision of these terms does not constitute a waiver of our right to do so in the future.